Shipping and payment
Terms of delivery and payment in our store depends on the status of the goods listed on the site.
Status - AVAILABLE
We send the selected goods from our warehouse on the day of the order, you receive it within 2 - 5 working days, depending on the chosen carrier company and the remoteness of your locality. You can choose one of the following delivery methods:
- by courier in Kiev - within 2 working days after confirmation of the order. Our courier will contact you on the day of delivery and agree the most convenient time;
- New Mail - delivery to the selected branch or by courier personally in the hands within 2-5 working days;
You can pay for goods in any of the ways convenient for you:
- payment for the Privat Bank card at the specified details;
- payment after receipt of the goods at the New mail department - cash on delivery. Please note that with this method of payment there will be a commission for the return shipping of money, which is about 2% of the order amount.
- Cash payment to the courier is carried out after delivery and inspection of the goods.
Status - EXPECTED
This status indicates that the goods are on the way from the European factory and will arrive in Ukraine within 1-4 weeks. After the order our manager will contact you and specify the exact time of arrival. After receipt of the goods to our warehouse, you will receive a repeated call with the coordination of all details by the date, time and method of delivery directly to you.
To pay for goods with the status of EXPECTED, you can choose one of the ways that is available with the goods AVAILABLE.
Status - PRE-ORDER
All goods with this status are available for order and will arrive within 4-6 weeks after confirmation of the order directly from the factory. To make a pre-order, you must make an advance payment in the amount of at least 50% of the cost of the goods indicated on the site. The order comes into operation after coordination with the manager of all details and confirmation of receipt of funds.
After passing customs, the goods arrive at our warehouse, where we check it and send it, the way you choose. After sending you make an additional payment in a way convenient for you - to a bank card, cash on delivery or cash courier. You will be informed about each stage of the movement of your order by calling from our manager.
Enjoy your shopping!)